Platform

Guest Intelligence
Platform

Five modules. One platform. The complete hospitality intelligence stack for sport clubs, federations and sponsors.

01
Core Platform

Guest Management

"One source of truth for every VIP."

Manage invitations, RSVPs, check-in and guest profiles across all your hospitality events. Replace Excel and email chains with a live, collaborative guest intelligence layer.

  • Digital invitations & RSVP tracking
  • Real-time check-in via QR / NFC
  • Unified guest profiles with history
  • Sponsor self-management portal
Live Preview
app.penguinpass.co / guest-management
JUVENTUS FORWARD · Matchday
LIVE
501
TOTAL
310
CONFIRMED
125
CHECK-IN
Guests
Campaigns
Analytics
Settings
Search by name, email…
501 guests
MR
Marco Rossi
Pirelli · VIP Sponsor
+1
Checked In
SC
Sarah Chen
Allianz · Corporate
Confirmed
LF
Luca Ferrari
Sky Sport · Media
Pending
AB
Anna Bianchi
Jeep · VIP Sponsor
+2
Checked In
JW
James Wilson
adidas · Partner
+1
Confirmed
EM
Elena Moretti
UniCredit · Corporate
Checked In
DO
David Osei
UEFA · VIP
+1
Pending
↑ Import↓ Export
+ Add Guest
02
AI Module

Attendance Prediction

"Know who's coming before they arrive."

AI models estimate attendance probability and guest behaviour before each event, enabling proactive staffing, catering and resource planning.

  • ML-powered attendance forecasting
  • No-show probability scoring
  • Segment behaviour modelling
  • Capacity optimisation alerts
Live Preview
app.penguinpass.co / attendance-prediction
Attendance Prediction
AI Model · Matchday 19 · Allianz Stadium
AI Live
88%
Predicted
Next Matchday Forecast
0%441 / 501 guests
By Segment
VIP Sponsors94%
Corporate Guests78%
Media & Press61%
General Partners45%
Weekly Pattern
M
T
W
T
F
S
S
03
Intelligence Layer

Hospitality Analytics

"Turn every event into a data asset."

Analyse hospitality performance and guest engagement across every event. Understand what drives satisfaction, loyalty and sponsor value.

  • Guest engagement scoring
  • Area performance heatmaps
  • Sponsor activation ROI
  • Longitudinal trend analysis
Live Preview
app.penguinpass.co / hospitality-analytics
Hospitality Analytics
Matchday 18 · Post-event · Allianz
Export ↓
Guest Engagement · Live
18% engaged
Area Performance
Club T100
94
142 guests+12%
Sky Lounge
87
89 guests+8%
Pitch-Side
79
56 guests+3%
Press Box
71
34 guests-2%
Directors Box
96
28 guests+5%
Fan Zone
63
210 guests+1%
4.7/5
Avg Score
559
Total Guests
+18%
vs Last Match
04
VIP Experience

Distant Welcoming

"Recognise your guests before they reach the door."

IoT beacons and computer vision detect VIP guests as they approach the venue — enabling staff to greet them by name and prepare their experience before they arrive at the access point.

  • Beacon-based proximity detection
  • Face recognition at entry gates
  • Staff alert & briefing push
  • Frictionless VIP accreditation
Live Preview
app.penguinpass.co / distant-welcoming
Distant Welcoming
IoT · Beacon Network · Gate A
Scanning
🏟45m
🚶Guest approaching venue
📡Beacon signal detected
Identity confirmed · Marco Rossi
Staff alerted · VIP welcome ready
MR
Marco Rossi
VIP Sponsor · Pirelli · Club T100
VIP
05
Networking Engine

Match Making

"The Tinder of sport hospitality."

AI-powered guest matching surfaces the most relevant connections between VIP guests, sponsors and club representatives — turning hospitality areas into high-value networking hubs.

  • Interest & profile-based matching
  • In-app introduction requests
  • Sponsor–guest connection scoring
  • Post-event relationship tracking
Live Preview
app.penguinpass.co / match-making
Match Making
AI Networking · Allianz Hospitality
3
connections
MR
Marco Rossi · Pirelli
Head of Partnerships · VIP Guest
You
DO
David Osei
CEO · SportVentures
94%
match
EP
Elena Park
CMO · TechCorp Italia
MarketingSport Tech
3 mutual connections in this event
3 more
suggested

Ready to see it in action?

Request a personalised demo and discover how Guest Intelligence can transform your hospitality operations.