About

Transforming Guest Data
Into Actionable Intelligence

PenguinPass develops technology to transform guest data into actionable intelligence for sport and premium events.

Juventus Forward '26Level Up Dubai '25The SPOT Lausanne '24
Juventus Forward

2026

Juventus Forward

Sport Innovation Expo

2024

Sport Innovation Expo

Level Up — Sports Tech Innovation Expo

2025

Level Up — Sports Tech Innovation Expo

The SPOT — ThinkSport

2024

The SPOT — ThinkSport

The SPOT — Exhibitor

2024

The SPOT — Exhibitor

1Our Mission

Transform hospitality experiences into measurable insights.

We believe that every hospitality experience generates valuable data — and that data, properly captured and analysed, can transform how sport clubs, sponsors and event organizers understand and serve their guests.

Our mission is to make sport hospitality intelligent: turning fragmented guest interactions into a unified stream of actionable intelligence that drives better decisions, better experiences and better commercial outcomes.

Our Positioning

NotAn event management tool
NotA ticketing platform
We areThe intelligence layer for sport hospitality
2Background

From Event Management to Guest Intelligence

The technology originates from Penguinpass, an event management platform used in international events, sport organisations and luxury environments across Europe and beyond.

Over years of operating at the intersection of sport, luxury and technology, we identified a critical gap: the data generated by hospitality operations was being lost. Millions of guest interactions — check-ins, RSVPs, lounge visits, sponsor activations — were happening without any intelligence layer to capture and interpret them.

PenguinPass Sport was built to close that gap — evolving from an operational tool to a hospitality intelligence layer, combining IoT touchpoints, AI analytics and unified guest data management.

3Our Approach

How We Work

Non-invasive Integration

We integrate with existing systems without replacing them. Our approach is additive — enhancing what clubs already have rather than disrupting operations.

Privacy-First

Guest data is handled with the highest standards of privacy and security. Our platform is designed to be GDPR-compliant from the ground up.

IoT + AI

Physical IoT touchpoints combined with AI analytics transform real-world guest activity into digital intelligence — bridging the gap between the physical and data worlds.

Get in touch

We work with a select number of sport clubs, leagues and premium event organisations. If you're interested in exploring Guest Intelligence for your context, we'd love to hear from you.